* I have Norton Ghost or Norton Save & Restore * I have Norton Security Suite or Norton Business Suite * I have a Norton product that was purchased from my service provider The steps differ depending on what product you have. To be safe, follow the steps for your product to be sure that you have your Product Key if it is needed. You may need your Product Key when you reinstall your Norton product. Save your Product Key, then download and run the Norton Removal Tool If you use ACT! or WinFAX, back up those databases before you proceed.
The Norton Removal Tool uninstalls all Norton 2003 and later products, Norton 360, and Norton SystemWorks 12.0 from your computer. Use the Norton Removal Tool to remove a failed installation or a damaged Norton product.
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